Contact Us

We are always happy to hear from our readers. Whether you have a question about a menu item, a suggestion for a new page, a correction to share, or just want to tell us about your favorite In-N-Out order, our team is ready to listen. Below you will find all the ways you can reach us, the kinds of inquiries we can help with, and a simple message form for sending us your thoughts directly.

How to Reach Us

The fastest way to contact our team is by email. We read every message that comes through, and we do our best to respond to genuine inquiries within three to five business days. Please be patient if you do not hear back immediately, especially if you are reaching out about a complex topic that requires research on our end.

Email: contact@innoutmenu.com

Response Time: Typically three to five business days

Hours of Operation: Our team works Monday through Friday during standard business hours in the United States. Messages sent on weekends or holidays will be answered the following business day.

What We Can Help With

Here are the kinds of inquiries we receive most often and are happy to address.

Content Corrections. If you spot an outdated price, an incorrect calorie count, a missing menu item, a wrong piece of information, or any factual error on the site, please let us know. We rely on careful readers to help us keep the site accurate, and we update our pages as soon as we can verify the correction.

Menu Item Suggestions. If you have a favorite secret menu order that we have not covered yet, or you know of a regional variation that deserves a mention, please share it with us. We are always looking to expand our coverage of the more obscure parts of the menu.

General Questions About the Menu. If you are planning a visit and have a specific question about an item, a pairing, a dietary concern, or an ordering question, feel free to ask. We will do our best to answer based on our research, but please keep in mind that we are not employees of In-N-Out and cannot speak on behalf of the company.

Feedback on the Site. We love hearing what readers think of our content. If a particular page helped you, if you have suggestions for improvement, or if there is a topic you wish we covered in more depth, we want to know.

Partnership and Business Inquiries. If you are a food writer, blogger, journalist, or content creator interested in working with us, please include the details of your inquiry in your email. We do not accept paid content, sponsored posts, or affiliate placements that compromise the honesty of our content, but we are open to discussing other forms of collaboration.

Press and Media Inquiries. Members of the press or media who would like to feature our content, quote our research, or request commentary on the In-N-Out menu can reach out through the same email address. Please include your name, your publication, your deadline, and the specific questions you have.

What We Cannot Help With

We want to be upfront about what we cannot do, so you do not waste your time emailing us about topics outside our scope.

Order Issues at Actual In-N-Out Locations. If you had a bad experience at a restaurant, received the wrong order, want a refund, or need to speak with corporate, please contact In-N-Out Burgers Inc. directly through their official website or customer service line. We are not affiliated with the company and cannot resolve restaurant level issues.

Job Applications. We do not have any influence over hiring at In-N-Out restaurants. For employment opportunities, please visit the official In-N-Out careers page on their corporate website.

Catering, Cookout Truck Bookings, or Event Inquiries. All catering and event services are arranged through the official In-N-Out catering department. We have no way to book these services on your behalf.

Gift Cards, Lost Items, or Account Issues. Anything related to physical gift cards, items left at restaurants, or any account based inquiry should be directed to the official In-N-Out customer support team.

Medical or Dietary Advice. While we publish dietary guidance on our site, we are not licensed dietitians or doctors. For medical advice related to your diet, food allergies, or health conditions, please consult a qualified professional.

Contact Form

If you prefer not to email us directly, you can use the contact form below to send us a message. Please fill in all required fields so we can respond to you properly. We treat all messages with confidentiality and will never share your information with third parties.

Your Name: (Required) Your Email: (Required) Subject: (Required) Your Message: (Required)

After submitting the form, you should see a confirmation message letting you know your inquiry has been received. If you do not see this message, please try emailing us directly at contact@innoutmenu.com.

Follow Us on Social Media

We are working on building our social media presence so we can share updates, new content, and the occasional behind the scenes look at how we research the menu. Stay tuned for official accounts in the near future.

Mailing Address

We currently operate as a fully digital team and do not have a physical mailing address available for general correspondence. All inquiries should be directed through email. If you have a specific business need that requires a physical address, please mention this in your initial email and we will respond accordingly.

A Note on Privacy

When you contact us through email or the form on this page, the information you provide is used solely to respond to your inquiry. We do not add you to any mailing list, sell your information to third parties, or use your details for marketing purposes. For more information about how we handle your data, please review our Privacy Policy.

We look forward to hearing from you.